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Contacting us:

  • If you need to contact us for technical support with Pegasus Mail or Mercury, please see the Technical Support page on this site.
  • If you have comments about this web site, or if you find broken links, please contact our webmaster
  • Bona-fide bug reports and suggestions for new features are welcome at our tech support address. Please keep wish lists as short as possible.
  • You can fax us 24/7 at +64 3 453 6612 (this number is in New Zealand). Make sure you include an e-mail address in your fax, since we will not normally send faxes in reply other than in extremis. Please note! We will not accept or answer technical support questions by fax, even for licensed subscribers.

Privacy statement:

This web site does not gather information of any kind other than simple statistical information about the number of hits it receives. Similarly, we guarantee that neither Pegasus Mail nor Mercury contains any kind of "spyware" component - neither package ever "phones home", nor do they gather or distribute information about you for any purpose unless you explicitly request it. Finally, any information you may have provided to us in the past (typically for the purpose of purchasing manuals or support) is held on file and we guarantee that it is never made available to any other person or organization for any purpose whatsoever. You can ask us for the details of any information we hold on file for you at any time by mailing our orders section. Any reasonable request for correction of errors in information held by us will be honoured as quickly as humanly possible (we aim for a maximum of 48 business hours wherever possible).


[ Page modified 30 November 2006 | Content David Harris  | Design by Technology Solutions ]